We specialize in the design, procurement, installation, service and support of computer networks in ways that maximize the business owner's ROI and TCO (Total Cost of Ownership)
We're monitoring your network 24x7 in our Remote Operations Center and — If an issue arises — our world-class help desk will notify you immediately and use the latest tools to resolve the problem.
Cloud computing is here to stay but what does that mean to your business? Optimum Networking offers scalable, flexible solutions that accommodate various sized companies and applications.
Brilliance… The past two months we had some very big projects come up. We’ve changed ISP’s from Verizon to Qwest, and deployed a new Exchange 2010 server. This would have been a lot of work for me to do alone, and not to mention, some of this was over my head… Joe and Matthew are wonderful to work with. Everything was planned out perfectly, these transitions were transparent to our staff, and it was a great learning experience. It couldn’t have been a better transition! Optimum Networking has an incredible team of engineers and I can’t thank you enough. Thanks again for everything!
Couldn’t help notice Crystal who may be a new employee. I am a Mac guy and I get a panic attach when Guy goes on Vacation. She jumped right into a problem I was having with a backup drive, did the research , followed through and then got back to me to be sure I didn’t have any problem with the follow up required on my end. She was GREAT! Thanks for all the good support.
Just wanted to mention I think Guy is outstanding. As you may recall I am running Fusion on a MacBook Pro and he has kept me out of trouble. Great work, good guy, I trust his judgment. Keep up the good work.
I hear you have had a couple difficult personalities on our end to deal with. As you may know CEO’s can be a pain from time to time. Some say I have the toughest job ever running a whole firm of them. If anyone gets too far out of line, let us know and thanks for your patience.
By the way, I had promised everyone here that they would love Optimum. I hate to make promises that are not kept, so I’m happy to report that the word “love” is not too strong a word. Thanks for the great service.
We were impressed when we attended the ShoreTel Demonstration at Optimum Networking last year. The Shoretel Communicator has streamlined our call handling process and allows users to easily migrate their phone and voicemail to and from different workstations between our two branches. The Shoretel Director makes call control, hunt groups, and setting up new users a snap! We also appreciate the coaching/whisper function for monitoring calls for training and quality control purposes.
Before we worked with Optimum Networking, our outsourced IT guy was nice enough, but he was unreliable and unprofessional. What a difference working with an IT team makes! Scott, our onsite engineer, makes regular visits and our staff can call the ROC whenever they need help (instead of bugging me). Optimum Networking also helped develop an IT strategy based on our needs by really listening to our long term goals. It’s nice to know we have someone we can trust, is reliable and able to be reached when we need them most. We would never go back. “You get what you pay for” is especially true when it comes to IT! Thanks, Optimum!
Our law firm has used Optimum Networking for computer support for over 7 years. They know the needs specific to our law firm and make computer recommendations tailored to those needs. They have always been responsive and easy to reach when we have a problem. All of their technicians are knowledgeable and professional. Additionally, their technicians go the “extra mile” to make sure a solution is reached on a problem. The owner of the company is accessible and concerned about his customers’ satisfaction at all times. I would strongly recommend Optimum Networking for your business computer support.
We have been working with Optimum for several years and we couldn’t be happier! They have made our life wonderful! Thanks.
Optimum has provide significant benefit to our company by coming in to replace our full time network engineer and reworking the network so it preforms better than before…Our costs are now greatly reduced since we don’t have provide a full time salary and benefits back for our past employee… We benefit from economy of scale.
I just want you to know how wonderful your employees are to work with. I only call them when there is a problem and they are always friendly and cheerful. They always give us wonderful service. Eon is always ready to listen to my problems and Shawn and the guys are always willing to give me the time it takes to find a solution. Jason is very patient and a pleasure To work with and will go the extra mile to take care of things. You have a wonderful team.
Ready for 2016: the year of ransomware? It sounds easy: never negotiate with terrorists or other criminals. It’s not so simple, however, as the Hollywood Presbyterian Medical Center found out after its communications systems were held hostage by ransomware in February. It fought back for 10 days, but after staff at the 434-bed hospital were […]