We specialize in the design, procurement, installation, service and support of computer networks in ways that maximize the business owner's ROI and TCO (Total Cost of Ownership)
We're monitoring your network 24x7 in our Remote Operations Center and — If an issue arises — our world-class help desk will notify you immediately and use the latest tools to resolve the problem.
Cloud computing is here to stay but what does that mean to your business? Optimum Networking offers scalable, flexible solutions that accommodate various sized companies and applications.
Couldn’t help notice Crystal who may be a new employee. I am a Mac guy and I get a panic attach when Guy goes on Vacation. She jumped right into a problem I was having with a backup drive, did the research , followed through and then got back to me to be sure I didn’t have any problem with the follow up required on my end. She was GREAT! Thanks for all the good support.
Just wanted to mention I think Guy is outstanding. As you may recall I am running Fusion on a MacBook Pro and he has kept me out of trouble. Great work, good guy, I trust his judgment. Keep up the good work.
I hear you have had a couple difficult personalities on our end to deal with. As you may know CEO’s can be a pain from time to time. Some say I have the toughest job ever running a whole firm of them. If anyone gets too far out of line, let us know and thanks for your patience.
Everything went absolutely great with the IT upgrade project and we were very pleased with your work.
Your Help Desk has been great to work with. They have been really on top of things. The system is very organized and I get a response almost immediately. They are very good about keeping the tickets up-to-date and keeping me informed of their progress. All of the techs have been extremely nice and courteous. They always seem so helpful.
To all of you (regarding making an emergency stop after a power outage) – That was stellar customer support and I really, really appreciate it!
Kevin has been helping me to complete the Automatic Receipt printing fix. Not only were his specialized skills utilized and appreciated, but the manner in which he spoke with our franchisees and their managers showed integrity and respect for the work he performs. He truly enjoys the IT field and is clearly shown through his work.
“The company I work for recently switched over to Optimum from a different IT company and it has been a world of difference! Although our company is small, Optimum treats us as a very valued client. Optimum is stellar with response times – everything is solved very promptly and accurately! We are very satisfied and thankful that we switched over to Optimum. We couldn’t be happier!”
Optimum Networking has been our Managed Service Provider for two years. We are a start-up Energy company that has been in business for two years and we have partnered with Optimum Networking from the beginning. They have provided us outstanding IT Service and Support, Network and Server support, Help Desk, On-Site Engineers, and vendor management. They have also done a fantastic job with IT projects. They always respond very quickly and get our IT issues resolved fully. They also help us with our Off-site backup and Disaster Recovery, which for us is very important. I would recommend their services to any business that needs IT service and support
It’s a pleasure to pay. Matt is great!! We love working with him (Everyone = else is great too).
Before we worked with Optimum Networking, our outsourced IT guy was nice enough, but he was unreliable and unprofessional. What a difference working with an IT team makes! Scott, our onsite engineer, makes regular visits and our staff can call the ROC whenever they need help (instead of bugging me). Optimum Networking also helped develop an IT strategy based on our needs by really listening to our long term goals. It’s nice to know we have someone we can trust, is reliable and able to be reached when we need them most. We would never go back. “You get what you pay for” is especially true when it comes to IT! Thanks, Optimum!
Ready for 2016: the year of ransomware? It sounds easy: never negotiate with terrorists or other criminals. It’s not so simple, however, as the Hollywood Presbyterian Medical Center found out after its communications systems were held hostage by ransomware in February. It fought back for 10 days, but after staff at the 434-bed hospital were […]