During this holiday, at a time when things we once took for granted are now often inaccessible, it is an even more crucial time to express thanks.
Thanksgiving is a wonderful thing to do, and “thanks-getting” is a wonderful thing to receive.
Here at Optimum Networking, our engineers and staff are focused on our clients’ success. Busy professionals who are stressed out about their computer issues call us for a quick resolution so they can get their jobs done. This can be a thankless job some days, but other days, our engineers get amazing feedback.
For example, here are a few of the testimonials we have received:
“I contacted Optimum Networking when my previous provider was falling short both in project and ongoing support. I’m the IT Manager of a growing company and my team and I needed reliable support. Optimum Networking worked with us on a migration, SharePoint project and helped us integrate the technology of a company we acquired. We then contracted them to support our network and servers and they are on call for when my team and me need additional advice or assistance. They have been professional, well organized and efficient. It is a relief compared to previous vender experiences. The biggest complement I can give Optimum is the degree of personal trust and integrity they put forth in every interaction. Calling them with a problem is like calling a trusted friend who really cares about your issue.”
“As the office manager for a small but growing business, I’ve done my best to leverage our employee’s expertise and have called in some ‘one-off’ contractions, but in the end, our IT needs got too much. We were having persistent networking issues that limited our productivity, and then we had major issue with our Microsoft 365. Optimum Networking was able to quickly address the issue, clean up our network, and will provide the proactive support our company needs to function at peak performance. The ownership was very grateful that I found Optimum Networking, and I am too. Thanks Optimum!”
“To all of you (Regarding making an emergency stop after a power outage) –That was stellar customer support and I really, really appreciate it!”
“This is an overdue thank you note. I want to personally thank you for the excellent customer service and account support you have provided to FDG Products. Your special attention began from the very inception of the services provided by Optimum when we had an “IT crisis” with a viral email. You responded immediately to give us the proper technical support. My Administrator has informed me that you personally follow up on all issues that require special attention. We are pleased with the services provided by Optimum Networking and I can say that much of that customer satisfaction comes from the fact that we have the ideal Account Manager.”
“Optimum Networking has been the best information technology addition to our company since the advent of the personal computer!”
When our hardworking engineers hear feedback like this, it makes everything they do worthwhile.
Not only are our clients thankful for us, we are deeply grateful for our clients. We know everyone has a choice of IT providers, and we will continue to earn your business and trust through hard work and dedication to our core values:
Gratitude Integrity Trust Optimism Commitment Service Minded
I would like to personally thank all of our clients both for what you do to make our world a better place, and for continuing to trust Optimum Networking with your IT Support.
Business Development Manager